It’s one of the core elements of emotionally healthy relationships and productive businesses, but our definition of “trust” gets cloudy and confusing. Trust is the level of confidence someone has in your willingness and ability to protect them. That definition works with many of your stakeholder groups, including the employees you lead as well asContinueContinue reading “Defining “Trust” at Work”
Tag Archives: culture
How Change Comm Can Strengthen Relationships
Our brains tend to automatically classify transitions as “high-risk” because of the likelihood that we might lose something as a result. However, these high-stakes situations present the ideal opportunity to lift engagement by strengthening relationships between employees and leaders. Using change communication to create an emotionally healthy environment allows employees to focus more of theirContinueContinue reading “How Change Comm Can Strengthen Relationships”
5 Expectations of Today’s High-Impact Employees
As life priorities continue to recalibrate in the wake of the pandemic, today’s employees are looking for work experiences that satisfy five essential human needs: 1 – Achieving GROWTHImproving their skills and making progress in their occupations and careers(Note: this does not always mean promotions) 2 – Having an IMPACTMaking a difference in meaningful waysContinueContinue reading “5 Expectations of Today’s High-Impact Employees”
2 Tips for Pain-Free Performance Reviews
Is your stomach in knots dreading these conversations? Your employees probably feel the same way, but these meetings don’t have to keep anyone up at night. Use these tips to turn traditionally tough conversations into opportunities to strengthen relationships between leaders and employees. Tip #1 for pain-free performance reviews: Give perfect scores to the employeesContinueContinue reading “2 Tips for Pain-Free Performance Reviews”
Should We Be Saying “I Love You” at Work?
My client swiftly angled her laptop toward me with an urgent command of “read this!” Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase: “Love you!” It was an email from an executive at a consulting firm. It was sent to a client weContinueContinue reading “Should We Be Saying “I Love You” at Work? “
Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses
As leaders scramble to close staffing gaps and prevent rising resignations, burnout continues to be among the top reasons employees are languishing in their roles or leaving them. Although attention to burnout and wellbeing has intensified since the start of the pandemic, it was a major problem many companies were trying to tackle long beforeContinueContinue reading “Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses”
Communicating Change: 8 Tips for Internal Communications Teams
-1- Communication is simple, clear, and consistent. Simplicity works best to improve comprehension. Complex, lengthy, and vague communications about a change cause employees to feel anxiety and confusion. Keep words, sentences, and paragraphs as short and simple as possible. -2- Communication is designed to prevent information overload. When a message is complex or lengthy, employeesContinueContinue reading “Communicating Change: 8 Tips for Internal Communications Teams”
5 Tips to Handle a Tough Boss
Since the release of 5 Conversations to Help a Struggling Employee, I’ve received questions about how to manage in the other direction. How do I manage a boss who seems to be struggling? Here are 5 tips to help navigate that situation. Determine communication style Look for the person’s style of communicating. Do theyContinueContinue reading “5 Tips to Handle a Tough Boss”
5 Leadership Traits I Learned from My Mom
Her name is Terry and she’s one of the most inspiring people you’ll ever have the good fortune to meet. She’ll greet you with a 1,000-watt smile, she’ll tell you like it is, and she’ll leave you feeling re-energized and ready to take on the world. She’s been an incredible leader and mentor to manyContinueContinue reading “5 Leadership Traits I Learned from My Mom”
10 Secrets to Working the Room like a Sales Pro
Not everyone gets excited about business mixers, but they’re an excellent way to make new contacts and start valuable relationships. Pretend you’re the host of the event. Introduce yourself to others and introduce the people you’re speaking with to others. Make meaningful connections. Memorable, authentic connections are the key to making relationships that last. TryContinueContinue reading “10 Secrets to Working the Room like a Sales Pro”
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