Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”
Category Archives: communication
Overwhelmed? Use Your Values to Tame Your To-Do List
While the pandemic lockdown helped many of us recalibrate our life priorities and gave us a new perspective on how we should spend our time, some of us are finding ourselves sliding back into the old familiar grind of high-pressure hustling to tackle the ever-expanding to-do list. The root cause? Prioritization. When too many thingsContinueContinue reading “Overwhelmed? Use Your Values to Tame Your To-Do List”
The Forgiveness Ritual for Lightening the Load
Whether we’re lightening our load by forgiving ourselves or someone else, the practice of forgiveness can be a powerful way to reclaim our energy and brain space. Try this technique the next time you want to practice forgiveness but you’re having a tough time letting go.
How Change Comm Can Strengthen Relationships
Our brains tend to automatically classify transitions as “high-risk” because of the likelihood that we might lose something as a result. However, these high-stakes situations present the ideal opportunity to lift engagement by strengthening relationships between employees and leaders. Using change communication to create an emotionally healthy environment allows employees to focus more of theirContinueContinue reading “How Change Comm Can Strengthen Relationships”
5 Expectations of Today’s High-Impact Employees
As life priorities continue to recalibrate in the wake of the pandemic, today’s employees are looking for work experiences that satisfy five essential human needs: 1 – Achieving GROWTHImproving their skills and making progress in their occupations and careers(Note: this does not always mean promotions) 2 – Having an IMPACTMaking a difference in meaningful waysContinueContinue reading “5 Expectations of Today’s High-Impact Employees”
5 Signs of Burnout Leaders Might Miss
These burnout indicators can result from the emotional exhaustion typically caused by a strained relationship between employees and their leaders. Lack of accountability or ownership Having a bad attitude Decrease in work quality Sudden withdrawal or silence Increase in sick days and call-offs They tend to diminish as leaders and other decision-makers become more intentionalContinueContinue reading “5 Signs of Burnout Leaders Might Miss”
2 Tips for Pain-Free Performance Reviews
Is your stomach in knots dreading these conversations? Your employees probably feel the same way, but these meetings don’t have to keep anyone up at night. Use these tips to turn traditionally tough conversations into opportunities to strengthen relationships between leaders and employees. Tip #1 for pain-free performance reviews: Give perfect scores to the employeesContinueContinue reading “2 Tips for Pain-Free Performance Reviews”
Should We Be Saying “I Love You” at Work?
My client swiftly angled her laptop toward me with an urgent command of “read this!” Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase: “Love you!” It was an email from an executive at a consulting firm. It was sent to a client weContinueContinue reading “Should We Be Saying “I Love You” at Work? “
Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses
As leaders scramble to close staffing gaps and prevent rising resignations, burnout continues to be among the top reasons employees are languishing in their roles or leaving them. Although attention to burnout and wellbeing has intensified since the start of the pandemic, it was a major problem many companies were trying to tackle long beforeContinueContinue reading “Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses”
Which 2 things are required for communication to work?
Whether you’re trying to convey a message to your spouse, your kids, your co-workers, your customers, or a room full of strangers, communication requires two things in order to be successful: 1 – Our message must REACH the intended recipient(s) For our signal to make its way to the person or people we want toContinueContinue reading “Which 2 things are required for communication to work?”
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