Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”
leadingperspectives.org 