One of the most overlooked drivers of successful change is conditioning – the process by which people learn to associate their actions with cues and outcomes. Understanding how conditioning works can dramatically improve how you design and deliver change programs, helping employees embrace new behaviors more quickly and sustainably. How Conditioning Shapes Behavior Conditioning happensContinueContinue reading “Conditioning: The Hidden Key to Change Management Success”
Tag Archives: Business
How Bad Bosses Drain Energy — And What Great Leaders Do Instead
In my work with organizations across industries, I’ve witnessed a common, costly dynamic: employees spending more energy protecting themselves than contributing their best ideas and efforts. When leaders create emotionally unsafe environments, they unwittingly shift employees’ focus away from meaningful work toward constant vigilance – scanning for threats to their reputation, security, or well-being. AsContinueContinue reading “How Bad Bosses Drain Energy — And What Great Leaders Do Instead”
How to Leverage Listening for Smoother Relationships
Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”
Overwhelmed? Use Your Values to Tame Your To-Do List
While the pandemic lockdown helped many of us recalibrate our life priorities and gave us a new perspective on how we should spend our time, some of us are finding ourselves sliding back into the old familiar grind of high-pressure hustling to tackle the ever-expanding to-do list. The root cause? Prioritization. When too many thingsContinueContinue reading “Overwhelmed? Use Your Values to Tame Your To-Do List”
3 Ways to Avoid Failed Transformations
“Why didn’t anyone talk to us first? We could have saved the company a lot of money. They should have at least come down to see how we do things before investing so much time and money into something that doesn’t work.”From a manufacturing employee reacting to a failed systems and process transformation In myContinueContinue reading “3 Ways to Avoid Failed Transformations”
Multi-year research study reveals the need for more “love” at work
FOR IMMEDIATE RELEASEJanuary 24, 2024 CONTACTJessica Walter, jessica@leadingperspectives.org NEWS RELEASEJanuary 24, 2024 – Jessica Walter, a former communication executive and global leadership consultant, made an unexpected discovery in her research into the shifting expectations around work life and the environments employees are willing to work in. “Three characteristics were continually appearing in the research asContinueContinue reading “Multi-year research study reveals the need for more “love” at work”
Defining “Trust” at Work
It’s one of the core elements of emotionally healthy relationships and productive businesses, but our definition of “trust” gets cloudy and confusing. Trust is the level of confidence someone has in your willingness and ability to protect them. That definition works with many of your stakeholder groups, including the employees you lead as well asContinueContinue reading “Defining “Trust” at Work”
Should We Be Saying “I Love You” at Work?
My client swiftly angled her laptop toward me with an urgent command of “read this!” Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase: “Love you!” It was an email from an executive at a consulting firm. It was sent to a client weContinueContinue reading “Should We Be Saying “I Love You” at Work? “
Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses
As leaders scramble to close staffing gaps and prevent rising resignations, burnout continues to be among the top reasons employees are languishing in their roles or leaving them. Although attention to burnout and wellbeing has intensified since the start of the pandemic, it was a major problem many companies were trying to tackle long beforeContinueContinue reading “Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses”
Leveraging Employer Brand as a Recruitment Strategy
First published here: http://www.beckershospitalreview.com/human-capital-and-risk/the-best-recruitment-strategy-creating-an-employer-brand.html Tips and benefits for leveraging workforce planning that attracts candidates uniquely qualified to help your organization succeed In an era of unprecedented transformation, competition and uncertainty throughout the healthcare industry, a strong talent acquisition strategy has become essential. By starting with a solid understanding of business goals and clarity around theContinueContinue reading “Leveraging Employer Brand as a Recruitment Strategy”
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