In today’s organizations, work doesn’t move because of hierarchy, expertise, or processes alone. It moves because of relationships. The ability to build trust, read the room, adapt to others, and communicate with clarity has become the real currency that gets work done.
Tag Archives: Business
The Trust-Building Step Almost Everyone Skips
Most people are willing to try being more considerate in order to build trust. But fewer people remember to check if it worked.
Use This Reserach-Based Appreciation Formula to Boost Retention, Productivity, and Engagment
When used consistently and delivered sincerely, appreciation fuels high performance by helping employees feel valued, respected, impactful, and confident – all the emotions required for high engagement and high-quality work that benefits both the employee and the business. Appreciation is also a powerful form of feedback. It reinforces what right looks like and the behaviorsContinueContinue reading “Use This Reserach-Based Appreciation Formula to Boost Retention, Productivity, and Engagment”
Conditioning: The Hidden Key to Change Management Success
One of the most overlooked drivers of successful change is conditioning – the process by which people learn to associate their actions with cues and outcomes. Understanding how conditioning works can dramatically improve how you design and deliver change programs, helping employees embrace new behaviors more quickly and sustainably. How Conditioning Shapes Behavior Conditioning happensContinueContinue reading “Conditioning: The Hidden Key to Change Management Success”
How Bad Bosses Drain Energy — And What Great Leaders Do Instead
In my work with organizations across industries, I’ve witnessed a common, costly dynamic: employees spending more energy protecting themselves than contributing their best ideas and efforts. When leaders create emotionally unsafe environments, they unwittingly shift employees’ focus away from meaningful work toward constant vigilance – scanning for threats to their reputation, security, or well-being. AsContinueContinue reading “How Bad Bosses Drain Energy — And What Great Leaders Do Instead”
How to Leverage Listening for Smoother Relationships
Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”
Overwhelmed? Use Your Values to Tame Your To-Do List
While the pandemic lockdown helped many of us recalibrate our life priorities and gave us a new perspective on how we should spend our time, some of us are finding ourselves sliding back into the old familiar grind of high-pressure hustling to tackle the ever-expanding to-do list. The root cause? Prioritization. When too many thingsContinueContinue reading “Overwhelmed? Use Your Values to Tame Your To-Do List”
3 Ways to Avoid Failed Transformations
“Why didn’t anyone talk to us first? We could have saved the company a lot of money. They should have at least come down to see how we do things before investing so much time and money into something that doesn’t work.”From a manufacturing employee reacting to a failed systems and process transformation In myContinueContinue reading “3 Ways to Avoid Failed Transformations”
Multi-year research study reveals the need for more “love” at work
FOR IMMEDIATE RELEASEJanuary 24, 2024 CONTACTJessica Walter, jessica@leadingperspectives.org NEWS RELEASEJanuary 24, 2024 – Jessica Walter, a former communication executive and global leadership consultant, made an unexpected discovery in her research into the shifting expectations around work life and the environments employees are willing to work in. “Three characteristics were continually appearing in the research asContinueContinue reading “Multi-year research study reveals the need for more “love” at work”
Defining “Trust” at Work
It’s one of the core elements of emotionally healthy relationships and productive businesses, but our definition of “trust” gets cloudy and confusing. Trust is the level of confidence someone has in your willingness and ability to protect them. That definition works with many of your stakeholder groups, including the employees you lead as well asContinueContinue reading “Defining “Trust” at Work”
leadingperspectives.org 