“Derailer” Disrupting Your Meetings? Try This 3-Step Technique

Do you have a meeting participant who regularly interjects plot twists that cause confusion, doubt, or fear? I call them grenade launchers, and I have a technique for getting things back on track. But the first thing to keep in mind is that their grenade-launching behavior often stems from fear-based conditioning. They’ve learned that it’sContinueContinue reading ““Derailer” Disrupting Your Meetings? Try This 3-Step Technique”

How to Leverage Listening for Smoother Relationships

Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”

Overwhelmed? Use Your Values to Tame Your To-Do List

While the pandemic lockdown helped many of us recalibrate our life priorities and gave us a new perspective on how we should spend our time, some of us are finding ourselves sliding back into the old familiar grind of high-pressure hustling to tackle the ever-expanding to-do list. The root cause? Prioritization. When too many thingsContinueContinue reading “Overwhelmed? Use Your Values to Tame Your To-Do List”

How Change Comm Can Strengthen Relationships

Our brains tend to automatically classify transitions as “high-risk” because of the likelihood that we might lose something as a result. However, these high-stakes situations present the ideal opportunity to lift engagement by strengthening relationships between employees and leaders. Using change communication to create an emotionally healthy environment allows employees to focus more of theirContinueContinue reading “How Change Comm Can Strengthen Relationships”

5 Expectations of Today’s High-Impact Employees

As life priorities continue to recalibrate in the wake of the pandemic, today’s employees are looking for work experiences that satisfy five essential human needs: 1 – Achieving GROWTHImproving their skills and making progress in their occupations and careers(Note: this does not always mean promotions) 2 – Having an IMPACTMaking a difference in meaningful waysContinueContinue reading “5 Expectations of Today’s High-Impact Employees”

Should We Be Saying “I Love You” at Work? 

My client swiftly angled her laptop toward me with an urgent command of “read this!”  Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase:   “Love you!”  It was an email from an executive at a consulting firm. It was sent to a client weContinueContinue reading “Should We Be Saying “I Love You” at Work? “

Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses

As leaders scramble to close staffing gaps and prevent rising resignations, burnout continues to be among the top reasons employees are languishing in their roles or leaving them. Although attention to burnout and wellbeing has intensified since the start of the pandemic, it was a major problem many companies were trying to tackle long beforeContinueContinue reading “Running on Empty: Why Employee Burnout Remains a Major Challenge for Most Businesses”

Communicating Change: 8 Tips for Internal Communications Teams

-1- Communication is simple, clear, and consistent. Simplicity works best to improve comprehension. Complex, lengthy, and vague communications about a change cause employees to feel anxiety and confusion. Keep words, sentences, and paragraphs as short and simple as possible. -2- Communication is designed to prevent information overload. When a message is complex or lengthy, employeesContinueContinue reading “Communicating Change: 8 Tips for Internal Communications Teams”

5 Tips to Handle a Tough Boss

Since the release of 5 Conversations to Help a Struggling Employee, I’ve received questions about how to manage in the other direction. How do I manage a boss who seems to be struggling?   Here are 5 tips to help navigate that situation.   Determine communication style   Look for the person’s style of communicating. Do theyContinueContinue reading “5 Tips to Handle a Tough Boss”

The Secret Combination to Unlock the Power of Your Billboard is 3-9-1

  Get more results with your billboards by following 3-9-1: 3 seconds 9 words 1 primary graphic   3 seconds   You only get about 3 seconds to communicate your message, so it’s important to be sure that your images, wording, and placement all align perfectly.   Simple is better.   Simple gets read.   SimpleContinueContinue reading “The Secret Combination to Unlock the Power of Your Billboard is 3-9-1”