Bottom Line Up Front: Listening only happens when others feel heard, and how well we listen is based on our intention while the other person is talking. Many of us often enter conversations with the intention of multi-tasking or judging what we hear. I call these Distracted Listening and Defensive Listening, and neither are helpfulContinueContinue reading “How to Leverage Listening for Smoother Relationships”
Tag Archives: employee communication
How Change Comm Can Strengthen Relationships
Our brains tend to automatically classify transitions as “high-risk” because of the likelihood that we might lose something as a result. However, these high-stakes situations present the ideal opportunity to lift engagement by strengthening relationships between employees and leaders. Using change communication to create an emotionally healthy environment allows employees to focus more of theirContinueContinue reading “How Change Comm Can Strengthen Relationships”
5 Expectations of Today’s High-Impact Employees
As life priorities continue to recalibrate in the wake of the pandemic, today’s employees are looking for work experiences that satisfy five essential human needs: 1 – Achieving GROWTHImproving their skills and making progress in their occupations and careers(Note: this does not always mean promotions) 2 – Having an IMPACTMaking a difference in meaningful waysContinueContinue reading “5 Expectations of Today’s High-Impact Employees”
Should We Be Saying “I Love You” at Work?
My client swiftly angled her laptop toward me with an urgent command of “read this!” Just above the email signature block displaying the sender’s name, title, and company logo was the most unexpected sign-off phrase: “Love you!” It was an email from an executive at a consulting firm. It was sent to a client weContinueContinue reading “Should We Be Saying “I Love You” at Work? “
5 Tips to Handle a Tough Boss
Since the release of 5 Conversations to Help a Struggling Employee, I’ve received questions about how to manage in the other direction. How do I manage a boss who seems to be struggling? Here are 5 tips to help navigate that situation. Determine communication style Look for the person’s style of communicating. Do theyContinueContinue reading “5 Tips to Handle a Tough Boss”
Low employee comm scores? Here are 4 root causes.
Your employee engagement survey indicated your company isn’t communicating enough. You feel like you’re communicating, so why aren’t employees feeling the same way? Are you left wondering if you should email more often, start a newsletter, or post more news to the intranet? In most cases when employee or culture surveys indicate “poor communication,” it’sContinueContinue reading “Low employee comm scores? Here are 4 root causes.”
Developing a Leadership Philosophy
Having a written leadership philosophy can help you determine your leadership approach and serve as your compass throughout your career. We can easily get caught up in the monotony of our routine and lose sight of the leader we want to be. It may be helpful to put your leadership philosophy in a location thatContinueContinue reading “Developing a Leadership Philosophy”
12 ways you can influence culture
You make decisions every day that contribute to the development of your company’s culture. Here are 12 ways to ensure that your company’s actions are aligned with the culture you want to create. Values – This is the place to start. Values guide the way for what you want your culture to be. Define each value by listing specific behaviors thatContinueContinue reading “12 ways you can influence culture”
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